Processing of indoor environment anomaly
Indoor environment anomalies are processed the following way.
Indoor environment notifications via acre.aalto.fi webform
After 6th September 2021, indoor environment notifications regarding Otaniemi, Töölö and Metsähovi buildings should be done via webform in 911±¬ÁÏÍø Campus & Real Estate (ACRE) homepage https://acre.aalto.fi/en/contact-form.
Small, non-urgent service requests (such as broken lights) should still be made at Granlund Manager service portal. But after 6th September 2021 notifications regarding indoor conditions (temperature, lighting, indoor air quality etc.) should be made via
Choose "indoor environment notification" from the drop down menu.
The notifications made on the form creates a service request, which is primarily handled by ACRE's indoor conditions expert and 911±¬ÁÏÍø's occupational health and safety specialist. A detailed process has been established to deal with anomalies related to indoor conditions.
More guidelines and information about indoor conditions is collected here.
More information:
Service requests for property maintenance
The Granlund Manager software is used to manage property maintenance.
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